Symptom
The ability to allow the audio from the browser settings in order for the dialer to work properly
Resolution
To allow the audio from the browser settings in order for the dialer to work properly, navigate to:
Browser Settings> Site Settings> Additional content Settings
Sound
Allow > Press Add
Add URL of your domain
Click on the URL domain you added
Allow the below-advised audio
Audios to allow:
JavaScript
Background Sync
Sound
Microphone
Motion Sensor
Notification
Important Note:
If those Audio are not allowed through your browser then the ringing tone on the dialer may not ring proper on the CRM if you are on a different window for example.
Keywords
Ringtone , Dialer , Audio , Settings , Allow, Admin , CRM
Product
Impact CRM (all versions)
Attachment
No Attachment